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Help - Contact us

This page shows the different ways you can get in touch with us.

Whether you are calling or emailing please remember that we need three items of personal information. This is so we can locate your record and make sure we carry out our security checks.

Examples of personal information include your policy number, National Insurance number, date of birth, & current address etc.
If instead you would prefer us to contact you just let us know and we will be happy to call you back at a time that is convenient for you.

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Contact us

If you have any questions about your PIC pension or having any problems using the site please take a look at our FAQs or click here to contact us by secure webform.

Alternatively you can contact us using the details below:

Pension Insurance Corporation
PO Box 556
Darlington
DL1 9YX

Freephone Number: 0800 652 7000 (8am - 6pm Monday to Friday, excluding bank holidays)

Geographical Number: 01325 271 860 (8am - 6pm Monday to Friday, excluding bank holidays)

Or email us at: Enquiries@PICadmin.co.uk (When contacting us via e-mail, please include your full name, full address, date of birth and national insurance number)

Please remember to quote your PIC policy/reference number in any correspondence

Pension Insurance Corporation plc is registered in England and Wales under company number 05706720. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN 454345). Its registered office is at 14 Cornhill, London EC3V 3ND.

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